Product Care
Product Care and Quality Notice
Under normal circumstances, without exposure to abrasion, moisture, or erosive substances (e.g., perfume and other chemical reagents), our products typically do not oxidize excessively within 1-2 years. We recommend storing the bag charm in a sealed container. However, as with jewelry, daily use will inevitably cause some wear.
Gold vs. Silver Oxidation:
Gold is more prone to oxidation than silver. While gold plating is made from pure gold and is thicker, it can still oxidize. If oxidation occurs, use a cotton swab or soft cloth with a small amount of toothpaste to gently wipe it off, then rinse with clean water and dry with paper towels. Do not use alcohol-containing wet wipes. Regular oxidation can be cleaned with this method. Unlike silver, gold does not have the same antioxidation properties and may oxidize due to factors such as skin contact and chemical corrosion. The aforementioned method should suffice to handle most oxidation cases.
Please note that we offer no guarantee against oxidation, as it is a natural reaction for all metals.
Special Care for Exotic Materials
When it comes to materials like crocodile leather, lambskin, and ostrich leather, it is important to note that they require special care and attention. These materials are known for their exquisite beauty and unique textures but are more prone to deformation and damage compared to others.
Before placing an order, we highly recommend carefully considering your personal wear and usage patterns. Understanding how Tammy Flower Bag Charm materials may react to different conditions will help you maintain the pristine condition of your bag.
While we take great pride in the quality of our products, we cannot be held responsible for any scratches or damage that may occur due to normal wear and tear. However, we are always here to provide guidance and support to ensure your satisfaction.
Thank you for choosing our exquisite bag charms. We appreciate your trust in our products and are committed to providing you with the highest level of satisfaction.